Tirena Nooré Enterprise (天诺雅)
Shipping Policy
At Tirena Nooré, each piece is carefully prepared and packaged to ensure it arrives safely and beautifully.
Shipping Locations
We currently ship within Malaysia.
International shipping may be introduced in the future.
Processing Time
Orders are typically processed within 1–3 working days after payment confirmation.
Delivery Time
Estimated delivery time:
West Malaysia: 1–3 working days
East Malaysia: 3–5 working days
Delivery timelines may vary depending on courier operations.
Shipping Partners
We work with trusted logistics providers such as GDEX, J&T Express, or Ninja Van.
Shipping Fees
Shipping fees are calculated at checkout or may be offered at a flat rate depending on promotions.
Order Tracking
Tracking details will be provided once your order has been shipped.
Failed Deliveries
Please ensure your shipping details are accurate. Tirena Nooré is not responsible for failed deliveries due to incorrect information provided.
Damaged or Lost Parcels
If your item arrives damaged or is lost in transit, please contact us within 48 hours of receiving your order.
We will review the case and assist accordingly.
Tirena Nooré reserves the right to update this policy at any time.